Organization Excellence Modelling

Organization Excellence is one approach that pays continuous dividends.

Simply put, Organization Excellence is the process of capturing value from the skills and knowledge of human resources and translating into high performance. It has been our experience that except in a few cases, in most organisations, most of the employees would have the required skills and a certain level of motivation.

It may be only that motivation is suppressed for various reasons. Individually the employees may be contributing but not pulling as a team. Such a condition is wholly inadequate to drive real growth, fight competition and unless corrected is sure to create severe damage. How to detect the signals that business is not performing to its true potential?

When to think of Organizational Excellence modelling:

While an effort to fortifying employee engagement is a continuous process, it is essential to review the mechanism when you observe any of these red lights start flashing.

  • TQM (Total Quality Management) performance measurement indicates gaps,
  • Sales, revenue and collections in particular fall behind budgets,
  • Competitor's initiatives are blamed for not meeting targets,
  • Slide in Customer satisfaction score (even if seemingly minor)
  • Delays in launching new products/ services and mounting development costs,
  • Wastage ratio climbs up,

You may not even need a formal assessment to notice the waning signs; if there are not enough smiles around during team meetings, it is time to review the framework of processes and standards aimed at engaging and motivating employees.

Rather, the better option (instead of waiting for alarm buzzer,) it is best to think of Organization Excellence programmes when you wish to increase market share, investor value and ramp up growth exponentially. Our consulting services help you to implement a holistic motivation and Talent development strategy.

HCMC Organization Excellence Modelling:

Excellence by definition envisages superiority and distinction. It goes beyond one or some features and tweaking a process or revising salaries will not work. Our Human Capital Management Consulting (HCMC) Organization Excellence approach is comprehensive with focus on the critical areas:

  • Knowledge Management
  • Change Management
  • Process Management
  • Resource Management

HCMC's Senior Professionals develop solutions appropriate to your industry sector, specifically for your organisation after evaluating the current scenario. The strategy customises global best excellence practices to the Middle East, North Africa and the GCC. The initiative aims at employees at all levels and is designed to improve positive attributes including:

  • Customer focus
  • Awareness of the organisation's expectations and goals
  • Strategic planning
  • Leadership
  • Enthusiasm to accept and implement Change Management projects
  • Eagerness to enhance skills and knowledge

In a capsule, our consulting provides you a process framework that encourages your employees to apply their skills/ knowledge and experience to achieve business results. And, that surely is the formula for success.

  • Jagdish and his team were extremely helpful. Despite not having met before, Jagdish put me in total comfort of dealing with a soft-spoken, knowledgeable and professional senior executive, which I reckon, was the best that I have ever experienced till date. From making impeccable travel and stay arrangements to coordinating my interview with my current employer, everything was so well planned and executed without any hitch. I would highly recommend Jagdish and his team for professionals who are looking to move to Dubai for better opportunities.

    Balasubramaniam.C.R, Technical Architect - EFT & Banking Dept

    CNS ( Computer Network Systems)
  • Jagdish is an extremely knowledgeable and effective HR professional who is collaborative and supportive in his work style. He was a great addition to the HR Team given the breadth and depth of his knowledge in HR Policy and Recruitment. Jagdish was also a good team leader with a positive presence and knew how to get the most out of his staff. He would be an asset to any organization. Jagdish is a professional who truly cares about the quality of the work that he produces. He has a great personality, is a good negotiator and is extremely tech-savvy. He is a great team player who thrives on new challenges.

    Bistra Angelova, Regional HR Manager (MENA)

    Ex Staff - Orient Information Technology
  • We hired Jagdish's company (HCMC) to fill a few mission-critical positions for our company in the middle management. Aside from exploring candidates ourselves, we felt that a thorough professional like Jagdish can help us identify the right candidate/s for the company. We were not let down! Jagdish and his team handled our requirements very well and ensured that we hired really competent candidates for our company.

    Soma Sundaram, IT Manager

    Abudhabi Investment House
  • Jagdish established and implemented HR systems single handedly for us. He was the mover behind driving the organization's functions to the next level and the productivity increased noticeably. He was highly resourceful in hiring people with the best-fit skills and competence that met Business Excellence requirements. And, I cannot forget the way he designed and executed the employee award ceremony; it was a truly motivating initiative. 

    Somayajula Venkateswara Rao, Deputy Manager QA and Management Representative QHSE Management Systems

    Votorantim Cimentos
  • We wanted to hire a person for a niche position and wanted it done urgently. Jagdish came up with an excellent person and in time. Must appreciate the pretty fast track recruitment 

    Ms. Saima Iqbal, Asst HR & Admin Manager

  • I am in IBM since more than 10 years. Jagdish's recruiting services was instrumental in my entry into this memorable company where I have enjoyed rapid growth in my career (I play a key role in IBM's operations in Middle East & Africa. Thanks again J.

    Shashi Punjabi, MEA CIO Infrastructure Service Delivery, IGA Manager for GMSR, Service Delivery Manager for Middle East & Africa

  • My professional association with Jagdish started in 2000, when I was with Emirates Airlines (IT Mercator) Division. He helped us to recruit a number of people. What struck me was his network amongst professionals in the UAE and multi domain knowledge, which proved to be a handy expertise in Executive search.

    Mr. Syed Arif Ismail, Chief Technology Officer

    Faifax Asia Limited, Malaysia
  • Jagdish is extremely knowledgeable and experience in Core HR Functions. I had an opportunity to engage him to provide expertise in many events.

    Mr. Prashant Dadahari Gite, Head - Human Resources, Anti Infective, India

    Sandoz Private Limited
  • I have known Jagdish since 1999 while he was with IT People. Jagdish frankly was a discovery as he proved greater than what he appeared to be or spoke about. Though those days he did not appear to be an out spoken guy, he proved his capabilities beyond the expectations of the team and the management. I still remember him as a sober chap, highly flexible, ready to sacrifice anything and everything to attain the task before him - he never complains about extended work times, late nights or setbacks due to client delays - He tuned with his team managers displaying high loyalty, dedication and cooperation as if he was silently saying in unsaid words that "I will run with you till we reach the destination together no matter what slows us down or no matter how high are the mountains that we need to climb till we reach there. “

    When I met him recently, I have realised that he has progressed much ahead in his career both in maturity and experience in the HR domain and I was extremely happy to understand his progress and success. I truly and sincerely wish Jagdish all the best in his new HR venture and I am positive that he is one of the few who will stand strong to fulfil his commitments and meet the needs of his clients to their utmost satisfaction. My advice to Jagdish is “To be yourself and to be original because there are only a few who can do as best as you without needing a put up personality”.

    Mathews Abraham Santosh, Regional Manager - Gulf

    IT People
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